Keeping connected and communicating in old age is a survival tactic that provides a barrier to loneliness, neglect and elder abuse. We specialize in assisting Australia’s senior citizens to remain connected. We provide specifically tailored communication packages and support each individual to be comfortable in using the technology to contact their friends and family. No matter if our clients are tech-savvy, inexperienced in using technology or reluctant to engage with technology at all, our staff can get them proficiently familiar using the packages we provide to communicate and engage with the wider world.
Our staff are all passionate about sharing our capabilities, skills, and knowledge with technology with others.
We have years of experience supporting technology and have worked in high-level technical support roles in companies such as Apple.
Regardless of whether our clients' are tech-savvy or tech-illiterate, we tailor the support we provide to meet their comprehension level, resulting in our clients' feeling comfortable and empowered by the technology we are assisting them with.
We specialise in breaking down complexity into easy to learn tasks that can be documented as a follow-along guide our clients can use until they memorise the process.