Services

Communications Assessment

Our staff provide:

• Free consultation:

  • Assessment of individual’s communication needs, their technology preference, frequency of connections including:

    • Assessment of the individual's hearing, eyesight, movement and dexterity.

    • Family and friends’ preference and access to specific communication platforms (Apple vs Android).

    • Assessment of connection network availability and access to internet connectivity.

    • Careful assessment of any existing communication technologies.

Technology Package

• The technology packages and solutions we provide will be directly dependent on the outcomes of a free, no-obligation consultation. Our staff will then assess the need and access to connection infrastructure in a nursing home, retirement village or seniors’ own home to provide the best possible solution for each customer.

• We then recommend a tailored technology package (see Packages for examples) consisting of one or many devices, provide fixed cost installation and setup of the package in the home.

Familiarisation and Support Services

• Training and support packages where our staff work with the individual until familiar with using their devices, apps etc to communicate with loved ones.

• Ongoing device management service and device remote access and monitoring service where our staff manage the maintenance and security of the communication technology package.

• Individual, family, or group workshops.